We Are A Team of Builders
Rob Bailey is the CEO & founder of BackboneAI, an intercompany data automation platform. Previously, Rob was the first COO of Kustomer, a Series E enterprise customer service platform, and CEO of DataSift, a Human Data Intelligence platform acquired by Meltwater. A serial entrepreneur, Rob has scaled five companies that were subsequently acquired, and has worked with founders of nearly 20 other companies that have collectively raised more than $500 million.
Sarah Shaiq brings to the team more than 10 years of product management experience, with a track record of building B2C and B2B products at scale. Sarah is a true people leader and experienced in working with other executives and teams to ensure alignment between business goals and Product Development.
When she’s not working, Sarah can be found traveling, instagramming graffiti around the city, or downing thousands of calories at shake shack and then pointlessly trying to burn them off at SoulCycle and power yoga classes.
Karen is an experienced leader who specializes in achieving corporate goals through innovation and creativity. Having spent nearly 20 years leading digital content operations for Genuine Parts Company (GPC), she has built a stellar reputation for solving challenging problems despite limited resources. From improving logistics operations and data management to e-business solutions, Karen continuously delivers unparalleled solutions for her clients.
Robert is an experienced operational executive with 12+ years of experience of working across enterprises and start-ups alike. As a deep generalist, Robert has overseen People/HR, Finance, and Marketing teams, consistently designing high functioning systems. From scaling Kustomer from Seed Series through Series D to partnering with LGBTQ+ organizations, Robert’s a builder at heart. When Robert’s not at work, he’s often found traveling, trying new restaurants, and binging on Netflix. Yes, Charming is his real last name.
A 25-year veteran in the industrial distribution supply-chain industry, Jerry joins BackboneAI as the Senior Director of Hazmat & Compliance Operations. As a master data management (MDM) strategist and advocate, he champions better ways to automate data-collection methods in supply chains’ regulatory and compliance areas. Jerry has developed enterprise data-governance solutions, while increasing data transparency in industrial distribution supply chains. His teams have managed large enterprise product catalogs and databases, comprising incredibly progressive product spheres that power sales, profit, and every facet of the industrial-supply business.
An industry pioneer with over 20 years of experience in technology, business, and marketing, Gus has created award-winning solutions for many world-renowned companies. Prior to joining BackboneAI and founding Xogito, he was CTO of E-Commerce Solutions, where he created various search engines for companies such as Excite, iVillage, The New York Times, Deja.com (Google), About.com, and Palm. Before that, Gus worked at Partsearch Technologies, where he oversaw the creation of the world’s first consumer-focused comprehensive parts platform – an achievement that increased the company’s revenue to in excess of $20 million in one year.
Board of Directors
Rob Bailey is the CEO & founder of BackboneAI, an intercompany data automation platform. Previously, Rob was the first COO of Kustomer, a Series E enterprise customer service platform, and CEO of DataSift, a Human Data Intellegence platform acquired by Meltwatet. A serial entrepreneur, Rob has scaled five companies that were subsequently acquired, and has worked with founders of nearly 20 other companies that have collectively raised more than $500 million.
Eva is a general partner at Fika Ventures, an early-stage technology fund investing in companies that leverage the power of data as a core component of their business model. Prior to being an investor, she was a serial entrepreneur and founder of companies including Factual, Applied Semantics (sold to Google in 2003), and Navigating Cancer.
Jeff, a serial entrepreneur and Partner at Boldstart Ventures, has close to 3 decades of experience building and investing in successful enterprise SAAS companie. Most recently, he co-founded WorkRails, a platform for technology companies to sell professional services. Previously, he was founder and CEO of WorkMarket (sold to ADP), OnForce (sold to Adecco), LANSafe Network Services, Remote Lojix (sold to AvTel Communications), and Spinback (sold to Buddy Media/Salesforce.com).
Our customers motivate us to deeply understand their business and consistently exceed their expectations.
We encourage deep curiosity in understanding our customers, products, and the market, enabling us to serve them better.
We are passionate about the company we’re building and look for people who share their passions, inside and outside of work.
Our team members take ownership of their work and drive projects towards completion, enlisting others as necessary.
A space with a diverse range of backgrounds and experiences helps us flourish and leads us to stronger solutions, a better product, and a healthier team.
We encourage quick, iterative improvements across our products, features and other deliverables.